PRIVACY POLICY
PROTECTING YOUR PERSONAL DATA
Welcome to Fokus's Privacy Policy. This document outlines how we handle the personal information you share with us when you visit or make purchases on www.fokus.ie (the “Site”).
WHAT INFORMATION DO WE COLLET?
Whenever you visit our Site, we automatically gather certain details about your device. This includes data about your web browser, IP address, time zone, and the cookies installed on your device. As you navigate through our Site, we also track the web pages or products you view, your referring websites or search terms, and how you interact with our Site. This data is collectively referred to as “Device Information.”
​
When you make a purchase or attempt to make a purchase through the Site, we collect your name, billing and delivery address, email address, and phone number, referred to as “Order Information.” For payment processing, we use secure third-party gateways, ensuring we do not store your bank details on our site.
​
Should you sign up for our mailing list, we only ask for your name and email address, which you can provide through our website footer or at checkout. You can unsubscribe from our newsletters at any time through the link in the emails or by contacting us directly.
COOKIES
Our website uses cookies to enhance your browsing experience. We categorize our cookies into necessary and non-necessary groups. Necessary cookies are essential for the website's basic functions and security, while non-necessary cookies are used for collecting personal data through analytics, ads, and embedded content.
USE OF YOUR PERSONAL INFORMATION
We use your Order Information to fulfil orders placed through the Site, which includes processing payment details, organizing shipping, and providing invoices or order confirmations. This information is also used for:
​​
-Communication about your order.
-Screening orders for potential risks or fraud.
​
In addition, if you subscribe to our mailing list, we use the provided information to send you updates and promotions.
​
Device Information helps us in identifying potential risks and fraud, particularly through your IP address.
RETENTION OF PERONSAL INFORMATION
We retain your personal data only for as long as necessary for the purposes it was collected. After this period, your data will be either deleted completely or anonymized for use in non-identifiable ways, such as for statistical analysis and business planning. Generally, we keep personal data for five years to comply with our legal and contractual obligations
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with third parties like:
​
-Email marketing platforms for our mailing list management.
-Shipping partners to facilitate label creation and efficient shipping.
-Analytics providers like Google Analytics to understand how our customers use the Site.
​
We may also share your information to comply with laws, regulations, or to protect our rights.
HOW WE HANDLE PAYMENTS
For secure transactions, we use renowned payment gateways, ensuring that your card details are not stored on our website. You can view their privacy policies for more information.
YOUR RIGHTS
As a European resident, you have the right to access, correct, update, or request deletion of your personal information that we hold. Please contact us if you wish to exercise these rights.
EXTERNAL LINKS
Our Site may include links to other websites. Please note that once you use these links to leave our Site, we do not control those websites and are not responsible for your data's security on those sites.
POLICY UPDATES
This Privacy Policy was last updated on 12/01/2024. We reserve the right to modify it to reflect changes in our practices or for operational, legal, or regulatory reasons.
GET IN TOUCH
For more information, questions, or complaints regarding our privacy practices, please email us at hello@fokus.ie.